PetsNeedMeds website Policies
PRIVACY POLICY: “We respect and are committed to protecting your privacy. We may collect personally identifiable information such as name, address and e-mail address when you visit our site in order to process and ship your order.. We will not sell or share that information with anyone outside our company.
SECURITY POLICY: “Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so it cannot be read over the internet by anyone while being transmitted.
REFUND POLICY “We offer 30 Money Back or exchange Guarantee on every product we offer. Please
contact us by E-mail or the “contact us form” in advance to obtain an RMA number (Return Merchandise Authorization) within 30 days of purchase date.
Refunds will be provided as a credit to the credit card or PayPal used at the time of purchase within five (5) business days upon receipt of the returned merchandise.
Partial credit or refund may be given for partial order returned.
Shipping Policy Orders placed by 1pm Pacific time Monday-Friday are shipped the same day, Orders placed after 1pm PST are shipped the next morning
Orders placed after 1 pm Friday throughSunday night are shipped Monday Morning
Orders $50 and over will qualify for free 1st class shipping, free shipping does not apply on Priority mail upgrade.